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Atlanta GA Full Time Posted: Monday, 19 June 2017
Applicants must be eligible to work in the specified location

Bank of America Merchant Services connects businesses and consumers by doing payments better. In an increasingly complex marketplace, we empower businesses to give consumers the right commerce experience. We consult with businesses to customize solutions that integrate selling channels, open new markets, solve problems using data, stay secure and ultimately, accomplish more.

Banc of America Merchant Services, LLC is the result of a strategic alliance between Bank of America and First Data Corp. As an industry leader with a powerful commitment to the merchant business, Bank of America Merchant Services delivers a comprehensive suite of innovative payment solutions to merchants of all sizes. We are the number one U.S. payments processor today with over 13.5 billion credit card transactions processed annually, representing approximately 300,000 merchant based relationships. We have industry-leading products, world-class technology solutions, an expansive geographic footprint, and 2,100 Full time associates. We offer outstanding career opportunities and advancement and we promote a healthy work/life balance through special benefits and programs. Bank of America Merchant Services is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.

The Business Analyst is responsible for capturing business requirements to understand and analyze business goals, create detailed designs, and participate in the overall project to ensure products and systems developed will meet business needs. The BA will work cross-functionally with several teams within the company to ensure all stakeholders are represented. The expertise and work effort primarily focuses on using their business intuition to guide their analysis, as well as work independently or cross-functionally to identify, understand, and solve key customer problems.

Essential Functions
  • Apply knowledge and understanding of business analysis concepts, principles, and techniques to gather, document and manage business requirements.
  • Assist and/or conduct thorough requirements gathering sessions with subject matter experts and development teams to review and document system requirements.
  • Create high-quality requirements documentation within specified time frames to solve business problems.
  • Collaborate with Project Managers, Technical Leads, Business Subject Matter Experts, and Quality Control to ensure requirements acceptance.
  • Work closely with project managers and lead BA to prepare project plans and deliver status reports related to assigned tasks.
  • Manage requirement changes, ensuring traceability and auditability.
  • Bachelor's degree in business or technology related field.
  • 2-3 years of business analysis experience and ability to translate business functionality and opportunities into clear, precise and easy-to-read functional specifications
  • Experience in Software Development Life Cycle - preferably Waterfall and Agile methodologies.
  • Strong communication including written, oral, and presentation skills.
  • Ability to deliver high quality documentation with great attention to detail.
  • Ability to multitask and change direction in ever changing environment.
  • Ability to work proactively, independently or within a team environment.
  • Knowledge of payments or merchant services industry is desirable.
  • Strong PC skills, including proficiency in Microsoft Office applications including Excel, PowerPoint, Word, and Visio.
Physical Requirements
  • Standard office environment: work typically involves close visual acuity on a computer to access view, read, prepare and analyze data and other written communications.
  • Up to 10% travel may be required in order to attend training or meetings.

This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.



Bank of America Merchant Services ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer's legal duty to furnish information.

Atlanta GA, United States of America
Bank of America Merchant Services
Bank of America Merchant Services
6/19/2017 11:26:27 AM

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