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Lawrenceville Georgia - $24/Hr. Contract Posted: Monday, 17 July 2017
Applicants must be eligible to work in the specified location

Job Description:

Our client is looking for an experienced contributor with a high degree of technical competence in tele-communications support. The position is responsible for providing telecommunications technical support to County facilities. Incumbents coordinate response to service requests, assist with projects, and maintain accurate documentation.

  • Three or more years of professional level analyst and systems experience in a large scale Information Technology environment.
  • Minimum two years' experience with Cisco Voice Over Internet Protocol (VoIP) systems.
  • Experience working in a Cisco network/Telecomm Environment preferred.
  • Provide excellent customer service.
  • Repair and perform preventative maintenance on systems.
  • Maintain records and prepare reports.
  • Provides technical support to County employees using various telecommunications and network systems.
  • Designs, configures, tests, implements and maintains a variety of hardware, software, peripheral devices, and systems.
  • Monitors and ensures systems meet business and performance needs.
  • Perform configuration changes as required; advance level troubleshooting.
  • Technical implementation of telecommunications and network infrastructures.
  • Troubleshoot technical problems with the critical systems, Servers and equipment within a 24/7/365 Multi-Data Center environment, handling complex and critical problems.
  • Responds to system emergencies as required.
  • Performs other duties of a similar nature or level.
  • Ability to work on projects in a team setting.
  • Ability to communicate and work with end users with minimal computer experience.
  • Possess a Valid Georgia Driver's License.

Minimum Experience Required:

  • Experience in Enterprise-level Cisco networks including Switches, Routers, AP's, etc.
  • Unified Communications experience.
  • Call Center support (UCCX), Client software support.
  • Unity Connect.
  • Jabber implementation or Support.
  • Device mobility.
  • Understanding of Microsoft Office desktop software.

Lawrenceville Georgia, United States of America
Graduate, Government
6 months
Cesar Castillo 
7/17/2017 11:49:41 AM

About The Royak Group Inc.
The Royak Group is a consultancy and staffing company dedicated to the enhancement of business processes through effective automation, utilizing a business process focused engineering approach. The...

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