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New York - USD75k - 100k per annum, Benefits: Pension Full Time Posted: Monday, 17 July 2017

Marcus Donald are currently recruiting for a Solutions Engineer to work for a growing technology provider in the New York area. This position will be working alongside Channel Sales Manager to provide both pre and post-sales support.The position will be predominantly based in New York but travel around North America will be expected.

The main focus of the role is pre-sales technical support and in some instances may also be responsible for the implementation of customer installations as a contracted specialist, supporting our channel partners.

Main duties include:
  • Support the company sales team to help specify products for new customers, reply to tenders, and carry out web-based and on-site demonstrations and training
  • Provide technical expertise and support for products
  • Focusing on building relationships with technical teams of our partners
  • Deliver product update training, support demonstrations and POCs in conjunction with our partners to the end users
  • Generate revenue by providing commissioning services
  • Occasionally it may be necessary to assist the central support team and the customer to debug and troubleshoot any problems faced during the installation process


The successful candidate will have strong technical knowledge of at least one of the following areas.

Strong knowledge in multiple areas will be seen as a distinct advantage:

  • Digital AV technologies
  • IP Networking solutions
  • Evidence of an ability to create innovative technical solutions to time and budget
  • Experience of working in a pre-sales role, within the AV and/or IT industry in the US
  • Able to demonstrate the ability to build customer relationships and provide phenomenal customer service
  • Can show they are confident to stand up in front of an audience and present the company, a product, a solution or a technical demonstration in an effective and accurate manner
  • Outstanding problem-solving skills
  • Excellent written/verbal communication skills and the ability to present information in a logical and engaging manner to customers and colleagues
  • Patience, commitment and a desire to learn
A potential Solutions Consultant Pre-Sales Engineer should have the following:
  • Possess good references
  • Valid USA driving license
  • Must be able to demonstrate eligibility to work in the USA
  • English fluent speaking, reading, and writing
  • Bachelor's degree in Computer Science, Engineering, Networking or related field or have equivalent work-related experience
  • Passport for international travel
If you are interest in the above position please reply with your most up-to-date resume or for any questions please call David from Marcus Donald.

New York, United States of America
USD75k - 100k per annum, Benefits: Pension
Marcus Donald People Ltd
David Kelly 
7/17/2017 11:53:05 AM

About Marcus Donald People Ltd
Marcus Donald People is a specialist Recruitment Partner firmly embedded within the Information Technology sector. We pride ourselves on our notable reputation and ability to deliver the finest, niche...

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