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Rapid City, South Dakota Full Time Posted: Monday, 17 July 2017
 
 
Applicants must be eligible to work in the specified location

What are you working forward to?

At Synchrony Financial we make sure our employees are always working forward to something exciting. On our Call Center team, this means ensuring our customers success and we'll do the same for you: through generous benefits, continuous learning and clear career progression.

What you'll do as a Customer Service Representative?

You'll handle inbound calls from our many cardholders, keeping exceptional customer service as your constant goal. You'll maintain up-to-date computerized customer information, resolve inquires, authorize sales, and most importantly, you'll build relationships with clients, customers and colleagues.

What you'll need to succeed

you'll have excellent problem-solving and analytical skills; thrive in a team environment; and effectively communicate. you'll need proficient computer skills, including the ability to manage information in multiple windows, proficiently type while talking and be comfortable utilizing Microsoft Outlook.

What you'll need to be considered for this role

*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT 

  • 6months + customer service experience of any kind and/or military equivalent experience.

  • Confidence using a computer 

  • Have a high school diploma or equivalent

  • Be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process

  • If currently a Synchrony Financial Employee, you'll have been in your current position for at least 6 months (Level 4 7) or 24 months (level 8 or greater), have at least a /"consistently meets expectations/" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement)

Synchrony Financial is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individual
Associated topics: cashier, courtesy clerk, customer service associate, delivering, retail cashier, retail sales, sales consultant, service associate, service representative, shop


Rapid City, South Dakota, United States of America
IT, Customer Services
Synchrony Financial
Synchrony Financial
JS3014537453/240395063
7/17/2017 12:11:27 PM

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